Strong cases
start with strong medical chronologies

We currently process documents in English. We are looking to expand our processing capabilities to additional languages, and will update our website when we do.

You can upload multiple files for each case. We support PDF, TIFF, PNG, and JPEG files.

Your Self-Serve portal trial starts the day you sign up (Day 1), and is valid for 14 consecutive days. You may not sign up for multiple free trials.

During your trial, you’ll be able to access key features of our platform, and upload up to 6,000 pages of medical records at no cost! After the trial ends, your subscription will automatically renew at the monthly rate of the plan you selected when you signed up.

You may cancel your free trial or subscription plan at any time in your account settings. If you cancel during the free trial period, you won’t be charged when the trial ends.

If you cancel during your subscription period, your plan will remain active until the end of your current billing cycle. You’ll be charged for your plan and any additional pages at that time, and after that, no further charges will apply.

Choosing a subscription plan depends on the number of pages you typically process per month and the size of your team. No matter which plan you choose, we’re here to help as your business grows!

The Essential plan is ideal for smaller teams with low case volumes who are just starting out or want to give our platform a try.

The Pro plan is suitable for mid-size teams with higher case volumes, and offers additional seats and features (on top of what’s provided in the Essential plan).

The Premium plan is designed for larger teams with increasing case volumes, and offers additional seats and features (beyond the Pro plan).

Data security is our top priority, and at the core of everything we do. We understand the importance of privacy for you and your clients, which is why we are SOC2 Type II, HIPAA, and GDPR compliant. We also offer a Business Associate Agreement (BAA) to customers and covered entities to meet HIPAA regulations.

To further uphold our commitment to protecting client data, we securely store the medical records you upload to our Self-Serve portal, and you can manually delete your data at any time.

Visit Trust at DigitalOwl to learn more.

For our Self-Serve portal customers, we can typically provide case insights within 24 hours. The exact turnaround time may vary based on the volume and complexity of the records that you upload.