How Catholic Order of Foresters Life Insurance Increased Underwriting Efficiency Using DigitalOwl

Zach Pugh, Chief Underwriter and Vice President of Underwriting Transformation at Legal & General America, needed a solution that would help his underwriting team streamline the medical review process, enhancing efficiency and ensuring accuracy. Find out how DigitalOwl provided the solution he was looking for with this case study.

Baltimore Life Insurance Company, a long-standing provider of insurance solutions, faced significant challenges in its underwriting and claims processes, stemming from the complexity of Attending Physician Statements (APS) and inefficiencies during manual medical reviews. Using DigitalOwl's cutting-edge AI solutions, Baltimore Life was able to revolutionize their underwriting processes, enabling them to dramatically reduce the time it takes to come to a decision.